Frequently Asked Questions
Everything you need to know about EscherSense
How long does installation take?
Professional installation typically takes half a day depending on store size and camera count.
Which cameras are compatible?
EscherSense integrates with all camera brands and models. Minimum requirement: 2MP IP camera.
How long is data stored?
All data is processed locally without external image transmission. Analytics data is stored for up to 2 years with flexible retention policies.
Is the system GDPR compliant?
Yes, all data processing is GDPR/KVKK compliant with advanced anonymization and privacy protection.
Can I manage multiple stores?
Yes, our platform supports unlimited stores with centralized management and cross-location analytics.
What kind of support is provided?
24/7 technical support, regular system updates, and dedicated account management for enterprise clients.
Do I need additional hardware besides cameras?
A recording server is required where camera footage is stored. Server requirements vary based on camera count and modules used. Please contact us for detailed specifications.
What is the system accuracy rate?
The system operates with over 90% accuracy on average. With initial setup calibration using store footage, this rate can be improved further.
Still have questions?
Our team is here to help you get started with EscherSense retail analytics.